Return Policy

Returns & Exchanges

At Cabana Needlepoint Studio, every canvas, fiber, and accessory is intentionally curated to reflect exceptional craftsmanship and artistry. Many of our materials are specialty, hand-dyed, or prepared in limited quantities, which allows us to offer a truly distinctive needlepoint experience.

For this reason, all purchases are final sale. We are unable to accept returns, exchanges, or provide refunds.

We are deeply committed to helping you choose with confidence. Our team is always available to provide personalized guidance on color selection, fibers, project planning, and finishing details prior to purchase. We encourage you to review your selections carefully and reach out with any questions — we’re here to ensure your materials are exactly right for your project.

Order Accuracy & Quality

If your order arrives damaged or you believe an error has occurred, please contact us within 3 days of delivery at info@cabanaoasis.com. We will review the issue promptly and provide an appropriate resolution.

Thank you for supporting a thoughtfully curated, local needlepoint studio. Your understanding allows us to continue sourcing extraordinary materials and delivering a refined creative experience.